Sagar Patel is an experienced professional in process excellence and customer success, currently serving as a Process Excellence Manager at Cloudreach, an Atos company, since July 2021. Prior experience includes roles at Navisite as a Customer Success specialist, where Sagar developed a Customer Success Plan that increased revenue and reduced client churn, as well as responsibilities at Scribe Software and World Travel Holdings that involved project management and business analysis. Sagar began a career at Bank of America, focusing on customer relationships and sales. Educational qualifications include a B.S. in Business Administration with a focus on Finance and Management Information Systems from the University of Massachusetts Lowell.
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