Luis Davila is an experienced Implementation Specialist at Incognito Software Systems, providing post-sales services and technical support for a tier 1 carrier in Mexico since July 2018. With a robust background in telecommunications, Luis has previously served as an Operations Engineer at Tango Telecom, contributing to major clients across various regions, and as a Fraud Prevention Manager at Telefónica, addressing revenue leakage and fraud strategies. Earlier roles include VAS Engineer Support at Claro, Java Consultancy at Tata Consultancy Services, and programming positions at cardtech Card & POS Service GmbH, SAND, and aldea systems. Luis holds a Bachelor's degree in Electronic Engineering from Universidad Francisco Marroquín, a Master's degree in Computer Science from Fudan University, and a Master in Reliability from Universidad Galileo, along with a CCNA certification from Cisco Regional Academy.