Enrique Martínez

Enrique Martínez currently serves as a Senior Presales Consultant at Inconcert, specializing in the technical and functional analysis of client requirements for modular solutions, including Contact Center Cloud and AI technologies. Prior to this role, Enrique worked as a Technical Pre-Sales Consultant at Convertia, focusing on custom IT/Cloud solutions and MarTech development. Additionally, Enrique was the Head of Business Development at re-inventa, providing technology consulting and telecom services, and held various positions at GoContact, including Strategic Account Manager, Project Manager, and Pre-Sales Consultant. Enrique began a career in contact centers as the Contact Center Director for Pizzerías Carlos and has extensive experience in UX and CX management at Techco Security, overseeing alarm response teams and quality monitoring across departments.