Alastair Kidner

Customer Success Director at Increasingly

Alastair Kidner has a diverse work experience spanning multiple industries. Alastair started their career as a Volunteer Retail Supervisor at the British Heart Foundation, where they were involved in sales and marketing initiatives. Kidner then worked as a Bar Operative at Hazlemere Golf Club, responsible for customer service and maintaining high standards. Alastair further honed their skills as an Assistant to the Finance Director at Prestige Services Group Ltd, where they handled invoicing, inventory, and budgeting. Kidner then transitioned into the field of digital marketing, joining Webgains as an Account Manager and later as a Key Account Manager. Alastair managed various clients and contributed to digital marketing strategies, budgeting, and brand creatives. Kidner continued their career at Navigate Digital, starting as an Account Manager and gradually progressing to Senior Account Manager and Group Head of Performance. During this time, they successfully managed client portfolios, provided leadership during periods of ill health, and contributed to new business proposals. Most recently, Kidner served as a Customer Success Director at Increasingly, an award-winning ecommerce AI platform, where they helped brands and retailers deliver smarter customer experiences and drive higher average order value.

Alastair Kidner completed their education at the University of Exeter from 2009 to 2010, where they obtained an MSc degree in Marketing & Financial Services. Prior to that, they attended The John Lyon School in Harrow from 1999 to 2006, although no specific degree or field of study is mentioned.

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