Alice Ana Couto Souza Mota

Business Intelligence Developer at Incube Metrics

Alice Ana Couto Souza Mota is a skilled Business Intelligence Developer at Incube Metrics since September 2023, with extensive experience in data analysis and operational improvement gained through various roles at Tera and Teleperformance. At Tera, Alice has worked as an Analista de Operações & Dados, focusing on stakeholder collaboration, data visualization using Looker, ETL processes, financial modeling, and project management. Previous roles include Analista de Planejamento Educacional Pleno, where Alice managed educational operations and metric analysis, and Analista de Customer Experience Jr., concentrating on facilitator experiences and course optimizations. Alice's career began at Teleperformance, where Alice progressed from a Customer Service Representative to a Senior Subject Matter Expert, leading teams in improving operational KPIs. Alice is currently pursuing a degree at Universidade Potiguar, expected to graduate in July 2024.

Location

Natal, Brazil

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Incube Metrics

Somos a Incube Metrics, uma consultoria de varejo orientada aos processos das áreas de Business Intelligence, Trade Mkt e Gerenciamento de Categorias. Nosso objetivo é sermos apoio de nossos clientes e parceiros em todas as rotinas de execução estratégica com orientação a dados, participando de toda a jornada analítica, do design/estruturação de programas e campanhas para o varejo até a geração de insights e direcionamento de ações para os nossos clientes.


Headquarters

São Paulo, Brazil

Employees

11-50

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