Carmen Woo

Carmen Woo is a seasoned professional with extensive experience in engineering operations and business systems management, currently serving as a Senior Business Systems Manager at Indeed since September 2021. Expertise includes enhancing team efficiency through Salesforce solutions, managing client-focused business technologies, and delivering exceptional customer experiences. Prior roles include Senior Enterprise Applications Manager at Glassdoor, where Carmen was recognized with the CIO MVP award, and Salesforce Principal at Rocket Lawyer, focusing on integration solutions and scalable data hubs. Additional experience spans managerial positions at Adaptive Insights, Embarcadero Technologies, Guidewire Software, Conquest Financial Advisor, Merrill Lynch, and Bank of America, with a strong background in CRM, strategic planning, and financial advisory. Educational credentials include multiple Salesforce certifications and a degree in Business Administration from Cal State East Bay.