Toru Koba is an experienced professional with a diverse background in web development and technical support. Koba worked as a Frontend Web Developer at 444 Inc. from June to November 2020, focusing on creating well-designed code and user interfaces. Prior experience includes a role as a Technical Support specialist at Nasa Corporation from September 2017 to October 2018, where Koba handled user inquiries and provided remote troubleshooting, building relationships with clients and manufacturers. In subsequent roles at Indeed.com, Koba served as a Support Analyst and Client Success Specialist from January 2022 to June 2023, fostering client relationships and managing accounts. Koba also held the position of Customer Success Manager at Darktrace from February to November 2021 and was an Equipment Consultant at TOA Engineering from November 2011 to March 2016, where Koba achieved significant sales results. Currently, Koba is a Senior Support Analyst at Indeed since July 2023, leveraging a Master of Science in Human Resources Management from the University of Leicester, obtained with distinction in 2017.
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