Vince Portacci

Vince Portacci is a seasoned professional in client success and customer engagement, currently serving as a Senior Client Success Specialist at Indeed since August 2025. Prior experience includes a notable tenure as a Senior Customer Success Manager at Glassdoor, where Vince partnered with sales to define customer success metrics and conducted Executive Business Reviews. Previous roles also include Senior Digital Media Representative at Cars.com, where Vince achieved high retention rates, and Account Representative at PartsTrader LLC, responsible for software training and support. Vince’s diverse background encompasses positions in product analysis, marketing, and performing arts, complemented by a Master's degree in Integrated Marketing Communications from Roosevelt University and a Bachelor's degree in Mass Communication from Auburn University.