Joel Mark Francis Dsouza

Joel Mark Francis Dsouza has a diverse work experience spanning different industries and roles. In their most recent position at Indegene, they served as the Manager of OmniChannel Marketing, providing consulting services to brand managers, medical managers, and core teams. Joel Mark Francis collaborated with brand managers on product launches and digital marketing assets, worked with medical liaisons and managers to create engaging content, and proactively identified and proposed solutions for risk mitigation. Prior to that, Joel worked at Accenture as a Project Manager, specializing in digital marketing and campaign management. Joel Mark Francis also gained experience at HERE Technologies as a Project Leader, where they were responsible for project delivery and management, including analyzing website traffic and user engagement metrics. Earlier in their career, Joel held leadership positions at Accenture Software Solutions and was involved in content moderation and insurance services. Joel Mark Francis led teams, ensured compliance with client policies, identified process improvement opportunities, and contributed to process development and implementation.

Joel Mark Francis Dsouza completed their Master's degree in Business/Commerce, General from Mumbai University Mumbai. Joel Mark Francis pursued this degree from 2019 to 2021. Prior to that, they obtained a Bachelor's degree in Business/Commerce, General from Mumbai University Mumbai, which they completed between 2002 and 2005.

In addition to their formal education, Joel Mark Francis Dsouza has also acquired several certifications. Joel Mark Francis became Scrum Master Certified (SMC) from KnowledgeHut in August 2021. In August 2018, they obtained the Prince 2 certification from MI Learning Center | Prince 2 and ITIL. In February 2016, they earned the NEBOSH International General Certificate from NEBOSH. Furthermore, in April 2014, they attained the Lean Six Sigma - Green Belt certification from the INDIAN STATISTICAL INSTITUTE.