Adena Johnson is a seasoned professional in the healthcare industry with extensive experience in quality analysis and client services. Currently serving as a Quality Business Analyst at Independence Blue Cross since January 2018, Adena previously held the role of Client Setup Analyst. Prior to this, Adena worked at Health Advocate as a Client Services Support Systems Specialist from April 2015 to January 2018. Adena's career began at AmeriHealth Administrators, where responsibilities included serving as an Eligibility Specialist from May 2012 to April 2015, and previously as an EDI/DATA Analyst at Benefit Allocation Systems from July 2010 to May 2012. Adena holds a Bachelor of Arts degree in Human Services from Villanova University, completed in 2009.
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