Dionne Smith

Dionne Smith has over two decades of experience in the healthcare industry, currently serving as a Managed Care Specialist and Technical Advisor at Independence Blue Cross since September 1997, with responsibilities including claims adjustment. Previously, Dionne worked as a Provider Maintenance Technician at AmeriHealth Caritas from April 2019 to March 2020 and as a Patient Access Representative at Mercy Fitzgerald Hospital in July 2018. Key skills include patient registration, insurance verification, and financial assessment, ensuring compliance with departmental policies. Educational qualifications include a Master's degree in Health Care Administration from the University of Phoenix and a Bachelor's degree in Business Administration from the same institution, alongside a high school diploma from West Catholic for Girls.