Karley Kinmonth

Karley Kinmonth is a Quality Management Specialist at Independence Blue Cross since January 2018, with a diverse background in health care and customer service roles. Beginning as a Client Services Representative and progressing through various positions, including Pre-Certification Specialist and Billing Specialist, Karley has developed strong communication skills and expertise in managing precertification requests, verifying provider participation, and ensuring adherence to quality standards. Karley holds a Bachelor of Science in Health Care Studies from Thomas Jefferson University, an Associate's degree in Health Care Studies from Community College of Philadelphia, and a diploma in Medical Billing and Coding from Kaplan Career Institute. Additionally, Karley's experience spans multiple organizations, showcasing a commitment to providing accurate information and exceptional service in high-pressure environments.