Independence Blue Cross
Melissa Medaugh

Melissa Medaugh

Manager: Customer Service at Independence Blue Cross

About

Links

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Manager

Christopher Foreman

Lead Data Quality & Reporting Analyst

Peers

Julie F. Smith

Client Setup Analyst

Samantha Cruz

Director, Medical Cost Analytics

Lisa Maisano

Lead Data Audit & Submission Analyst

Reports

Anita Fullard

Broker Customer Services Representative

Donoy Dobney

Customer Service Associate

Charnee Daniels

Customer Service Representative

Timeline

Manager: Customer Service
August, 2022 - present
Supervisor Knowledge Management
June, 2019
Senior Business Analyst Knowledge Management
January, 2017
Senior Network Coordinator
November, 2015
Network Coordinator
September, 2014
Senior Process Improvement Analyst Technical Writing Lead
July, 2012
Knowledge Management Content Analyst III
August, 2011
Knowledge Management Content Analyst II
August, 2010
Policy And Procedure Analyst
December, 2008
Customer Service Consultant
January, 2008
Provider Service Team Leader
May, 2007
Provider Service Senior Representative
October, 2004
Provider Service Representative
August, 2002

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