Tou Her

Tou Their is a Technology Delivery Analyst at Independence Blue Cross since January 2023, specializing in Tier 2 support. Prior experience includes roles at A2C, also within Independence Blue Cross, as a Service Delivery & Desktop Support Tier II, where responsibilities encompassed desktop support and asset management. Previous positions involved desktop support and technical assistance at Thomas Jefferson Hospital University and LogistiCare, alongside contributions related to system upgrades and on-site support. Additionally, roles at Cancer Treatment of America and various organizations provided a foundation in hardware and software integration, equipment installation, and customer support. Tou Their holds a diploma in Computer Networking and Security from Anthem Institute and has pursued studies in Liberal Arts and Sciences at Delaware County Community College.