Joe Rampersad is an experienced quality assurance professional currently serving as Senior Manager for Quality Assurance at the Independent Electricity System Operator (IESO), focusing on quality assurance initiatives for the Market Renewal Program. Previously, Joe held the position of Quality Assurance Lead at PureFacts Financial Solutions Inc., where key responsibilities included leading quality improvement initiatives and implementing automated testing solutions. Prior experience at OPTrust involved roles as a Quality Assurance Specialist, where Joe automated regression tests for a pension administration system, and as a Business Systems Analyst, contributing to system projects aimed at increasing operational efficiency. Joe Rampersad holds a Bachelor of Science degree in Physics from the University of Waterloo.