Shantia J.

Shantia J. is an experienced professional in the healthcare and insurance industries, currently serving as a PDM Configuration Analyst at Independent Living Systems, LLC since July 2023, where extensive testing of system programming for claims adjudication has led to a 15% reduction in processing errors. Prior to this role, Shantia was an Enrollment Data Analyst II at Elevance Health, managing enrollment databases and improving error resolution times by 25%. Additional experience includes roles as a Patient Care Coordinator at Asembia, where over 8,000 prior authorization requests were managed, and various pharmacy technician positions, including responsibilities for processing prior authorizations and customer engagement. Shantia holds a high school diploma from Miami Carol City Senior High and completed pharmacy technician training.