IPP - Independent Pet Partners
Heather Simonsen has a strong background in marketing and customer relationship management. Heather is currently working as the Sr. Director of Marketing CRM & Loyalty at IPP - Independent Pet Partners. Prior to that, they held positions at Thomson Reuters, where they served as the Sr. Director of Marketing and later as the Director of Marketing. Before Thomson Reuters, Heather worked at Lifetouch as the Director of Marketing, CRM and Email. Heather also gained experience at Best Buy as the Sr. Marketing Manager CRM, at Cambria as the Director of Customer Marketing, and at ShopHQ as the Sr. Marketing Manager. Earlier in their career, they held roles at Best Buy Co., Inc. as the Product Manager - Digital Entertainment and Content, and as an Associate Product Manager.
Heather Simonsen obtained a Bachelor of Science degree in Retail Merchandising from the University of Minnesota between the years 1991 and 1996. Heather further pursued their education and earned a Master of Business Administration (MBA) in Marketing from the University of St. Thomas, completing their studies between 2002 and 2004.
IPP - Independent Pet Partners
Independent Pet Partners (IPP) is a digital, retail, educational and services platform for holistic pet wellness comprised of two independent brands: Chuck & Don’s and Kriser’s Natural Pet. While each brand supports a unique region of the country, both share a common philosophy and mission. At IPP, we believe wholeheartedly that maximizing pet wellness is as paramount to living our own best lives as it is for our four-legged family members. Pets and people help each other thrive. That’s why we created a nose-to-tail pet experience unlike any other, with wellness experts, nutritionists, groomers, products and services all under one roof. We’re your neighborhood independent pet supply store – a team of pet parents and pet enthusiasts dedicated to delivering an unrivaled in-store and online experience for every customer, every day. We’re reimagining the customer journey and the intersection of digital and in-person connections while investing in our own growth with a services-led approach. Our goal is to support our existing businesses and build them for the future, cultivating loyalty through a superior customer experience. Join us on this exciting pet wellness revolution, helping all pets live their happiest, healthiest lives.