Marwan Raoof

Marwan Raoof, MBA has a diverse work experience spanning various roles and industries. Marwan started their career as a Data Analyst at The Hospital for Sick Children, where they supervised data entry and analyzed data using tools like Microsoft Excel and Access. From there, they moved on to ProgressSoft, where they worked in Business Development, developing marketing plans and initiating business opportunities for e-commerce services.

After that, Marwan joined Toyota - Merkez Al Madina as a National Parts Manager, where they managed multiple Toyota and Cummins distributorships and worked closely with Toyota Motor Corp. and Cummins Inc. Marwan then transitioned to Enso Systems & Solutions as a Management Consultant, conducting business planning and feasibility studies for clients and defining measurable Key Performance Indicators.

In 2018, Marwan began their tenure at Index Exchange, starting as the Director of Salesforce Solutions, where they led the Salesforce Centre of Excellence and consulted with stakeholders to elicit business requirements and develop technical approaches. Marwan then advanced to the role of Director of Revenue Operations, leading teams focused on workflow and tools, as well as special projects. Currently, they serve as the Senior Director of Revenue Operations, where they lead a high-performance team, drives collaboration and accountability, and utilizes best practices in systems design and operational excellence.

Additionally, in 2018, Marwan also had a brief stint at Focus Sales Management, where they worked on sales management, developing sales structure, strategy, and managing client activities using Salesforce.

Throughout their career, Marwan has demonstrated a strong focus on operational efficiency, customer experience, and consultative problem-solving. Their experience spans across various domains, including data analysis, sales management, business development, and revenue operations.

Marwan Raoof, MBA, has a well-rounded education history. In 2003, they began their academic journey at the University of Toronto, where they pursued an Honours Bachelor of Science (H.B.Sc.) degree. Marwan completed their undergraduate studies in 2007.

In 2012, Marwan enhanced their expertise by completing the Operations Management Certificate program at The Wharton School, where they earned the distinction of the certificate.

Building upon their earlier accomplishments, Marwan furthered their education at the DeGroote School of Business - McMaster University from 2019 to 2020. During this period, they completed the Executive MBA in Digital Transformation program, specializing in Business Administration and Management, General.

Beyond formal education, Marwan has also obtained a valuable certification. In September 2017, they achieved the Salesforce Certified Administrator credential, demonstrating their proficiency in using Salesforce technology.

Overall, Marwan Raoof's educational background encompasses a strong foundation in science, complemented by specialized executive education in business administration and digital transformation. Their additional certification attests to their practical skills in Salesforce administration.