Indiana Michigan Power
Rebeca F. currently serves as a Customer Service Account Representative at Indiana Michigan Power since April 2023. Previously, Rebeca held the position of Retention Account Manager at Comcast, where specialized customer retention strategies were implemented. Rebeca also worked as a District Sales Manager at Bravo Wireless, coaching sales associates and enhancing customer satisfaction. Additional experience includes serving as a National Account Manager at COTG – A Xerox Company, where business relationships were managed and sales strategies developed, and as Call Center Sales Manager at Chicago Helicopter Experience, focusing on sales goals and customer relationships. Earlier in Rebeca's career, the role of Business Development Manager at MetroPCS involved promoting growth and identifying market expansion opportunities.
Indiana Michigan Power
Indiana Michigan Power (I&M), an AEP Company, serves approximately 600,000 customers in East Central, Northeast and North Central Indiana and Southwest Michigan. Our line mechanics maintain more than 25,000 miles of power lines and we are part of AEP's transmission grid - the largest in the United States. I&M customers receive power from an energy mix that is more than 2/3 emission free, including power from the Cook Nuclear Plant, six hydroelectric dams, three Indiana wind farms, and four - soon to be five - solar farms. Our energy experts focus on increasing reliability, expanding energy knowledge and promoting efficiency, investing in new technologies and renewable energy, and always improving our customers' experience.