Nick McCallum

Nick McCallum is a seasoned professional in healthcare administration and project management, currently serving as a Sr. Consultant/Project Manager in Patient Experience Design at Indiana University Health since August 2016. In this role, Nick collaborates with frontline leaders and subject-matter experts to enhance the patient experience through patient and family engagement in feedback and decision-making processes. Prior experience includes serving as a Practice Administrator for Primary Care at IU Health Physicians, overseeing clinical and business operations to meet Patient-Centered Medical Home standards, and coordinating telemedicine operations to improve access to specialty care. Nick also worked as a Healthcare Market Account Executive at Blackbaud's eTapestry Division, focusing on software sales to non-profit healthcare organizations. Academic qualifications include a Master's degree in Health/Health Care Administration/Management from the Indiana University School of Medicine and a Bachelor of Arts in Telecommunications Management from Indiana University Bloomington.