Cassandra Littlewood

Customer Service Lead at Indigo

Cassandra Littlewood has a diverse work experience history. Cassandra started their career as a Sales Associate at AMERICAN EAGLE OUTFITTERS INC. in 2016. Cassandra then worked as a Contributing Writer and Staff Writer for Queen's Journal from 2016 to 2018. In 2017, they also took on the role of an Online Columnist at MUSE Magazine at Queen's.

From 2017 to 2019, Cassandra worked as a Marketing Manager for Undergraduate Review, where they successfully rebranded the publication and increased its visibility on campus. During this time, they also held positions as a Service Staff member and Purchasing and Catering Manager at Common Ground Coffeehouse (AMS).

In 2019, Cassandra worked as a Deli Attendant at Fairmont Chateau Lake Louise. Cassandra then joined Launch Lab in 2021 as a DMS Copywriter. Cassandra'smost recent position was at Indigo, where they worked as a Customer Experience Representative and later as a Customer Service Lead.

Cassandra Littlewood completed their Bachelor of Arts Honours (B.A.H.) in English Literature from Queen's University between 2015 and 2019. Currently, they are enrolled at Toronto Metropolitan University pursuing a Certificate in Publishing since 2022.

Links

Timeline

  • Customer Service Lead

    July, 2022 - present

  • Customer Experience Representative

    March, 2020

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