Carole Knott

Carole Knott is a highly experienced operations and project management professional currently serving as Head of Operations and Operations Improvements Manager at Industrial Technology Systems Ltd since October 2014. With a strong background in implementing business improvement strategies, optimizing employee productivity, and enhancing client relationships, Carole has effectively managed various roles including Customer Relationship Manager and PMO Lead Programme Planner for notable organizations such as Wipro and Capita Justice & Secure Services. Carole's extensive experience spans roles in project management, consultancy, and operational leadership, supported by a BA with honors in Information Management and Communication from Liverpool Hope University.