Quiana Ordonez

Quiana Ordonez is a seasoned professional in member experience and business operations, currently serving as Member Experience Manager at Industrious since August 2023. Prior to this role, Quiana held the position of General Manager at Everlane from July 2019 to May 2023, where responsibilities included financial planning, managing operational costs that generated $4 million in annual revenue, and overseeing new store openings. In earlier roles at Everlane, Quiana was an Experience Manager, focusing on customer engagement strategy and instructional design for a retail workforce of over 90 employees. Quiana's career began at Lush Fresh Handmade Cosmetics North America, where as General Manager from July 2013 to July 2019, event management and training facilitation were key responsibilities.