Sofia D. is an experienced professional with a background in customer experience management and sales, currently serving as the Member Experience Manager at Industrious since April 2023. Previously, Sofia D. worked at Discovery Land Company as a Member Services and Experience Representative, where responsibilities included enhancing customer experience, developing marketing materials, and coordinating events. Prior roles include Sales Development Representative at RenoFi, Operations Employee at Tahoe Donner Association, Retail Sales Associate at Lilly Pulitzer, and Resident Youth Camp Counselor at Santa Catalina School. Sofia D. holds a Bachelor of Arts in Psychology from the University of California, Davis, and has developed strong skills in customer service, marketing, event coordination, and team collaboration throughout various positions.