Tracey Abshier

Tracey Abshier is an accomplished business analyst with extensive experience in various technical and managerial roles across multiple organizations since 2000. Currently serving as Lead Technical Business Analyst at IndyGo since July 2018, Tracey has also held positions as Technical Support Manager and Technical Business Analyst. Prior to IndyGo, Tracey worked as a Business Analysis Consultant at Theoris Services, focusing on ERP system replacement and change management processes. Additional experience includes serving as a Consultant Business Analyst at CSpring, where responsibilities included facilitating requirements gathering and coordinating between teams, as well as a Contact Center Supervisor at One America, managing customer service representatives and performance metrics. Tracey's foundational experience includes a role as a Business Analyst at CNO Financial Group, where data analysis and reporting were key responsibilities. Tracey holds an Associate of Science in Business Administration from Ivy Tech Community College.