Marcin W. is an experienced professional specializing in operational strategy, customer service, and process optimization. Currently, they serve as the Head of Operations at INEA and are a jury member for the Polish Contact Center Awards. Marcin previously held various leadership roles, including Customer Care Manager and Customer Retention Manager at INEA S.A., and Regional Sales Manager positions at Polkomtel Sp. z o.o. and PLAY. Marcin is also pursuing degrees in Elektrotechnika at Uniwersytet Zielonogórski and holds a certification from the University of Economics in Poznań.
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