Kavinda Fernando

Kavinda Fernando is an experienced professional with a strong background in product support and customer service. Currently serving as a Product Support Specialist at InEight Inc. since January 2019, Kavinda oversees document control for engineering drawings and coordinates document issues across various international projects while developing KPI reports using tools such as Microsoft CRM, Smart Sheet, and SharePoint. Prior experience includes a Management Trainee role at OrangeHRM, where Kavinda enhanced customer satisfaction and monitored product adoption trends, as well as sales and customer service positions at Lals Group, AXA, Air Arabia, and a confidential company. Kavinda holds a Bachelor's degree in Accounting and Finance from City University Ajman.