MB

Mattias Shayegh Bergqvist

Chief Customer Officer at Inet AB

Mattias Shayegh Bergqvist has a diverse work experience spanning over a decade. Mattias began their career as an Installatör & Säljare at ONOFF Sverige AB in 2008, where they worked until 2011. Mattias then joined Expert Sverige AB as an Assistant Store Manager, focusing on improving customer experience and achieving increased profitability. In 2012, they worked as a Sales Coach at WorkShop The Retail Agency, training staff and promoting Canon's products. The same year, they also worked as a Divemaster & Guide at Kon-Tiki, providing assistance to divers and organizing trips. Mattias then transitioned to Inet AB, where they held several positions. Mattias started as a Store Manager in 2013, overseeing daily operations and striving for increased profitability. Mattias later served as a Visual Merchandiser, creating appealing retail environments to enhance sales. In 2017, they became a Customer Service Manager, ensuring a positive customer experience. Currently, Mattias serves as the Chief Customer Officer at Inet AB, where they are responsible for the overall customer experience, leading a team and working closely with the board to continuously improve and exceed customer expectations.

Mattias Shayegh Bergqvist attended Viskastrandsgymnasiet in Borås from 2004 to 2007. Mattias pursued studies in the field of SMMP (specific degree or program not mentioned). In addition, they obtained a certification in Hjärt- & Lungräddning from PADI in February 2013.

Links

Previous companies

ONOFF Sverige AB logo

Timeline

  • Chief Customer Officer

    August, 2020 - present

  • Customer Service Manager

    March, 2017

  • Visual Merchandiser

    September, 2016

  • Store Manager

    June, 2013