Cathy Belconde

Cathy Belconde is a professional with extensive experience in CRM Salesforce consulting and customer service management. Currently serving as a Consultante fonctionnelle CRM Salesforce at Inetum since October 2020, Cathy focuses on functional parameterization of Salesforce solutions, user training, reporting, and deployment version requests. Previous roles include Cheffe de projet Service Client junior at SUEZ France, where Cathy contributed to the implementation of customer experience processes and Salesforce user training, and roles in e-commerce and sales at companies such as Ysé, Zadig & Voltaire, and Paris Saint-Germain. Cathy holds a Consultant technico fonctionnel CRM Salesforce degree from Fitec Formation, a Master's in Digital Strategy and Project Management from OMNES Education, and a Bachelor's in Management from IAE Montpellier, along with a Bachelor's degree in Communication from Université de Montpellier Paul-Valéry.