Alfred Ortese

Alfred Ortese has work experience as a Customer Support Specialist Fintech at Pyragle LLC from September 2020 to April 2022. In this role, they consistently met targets and monthly OKRs, earning recognition as top performer and employee of the month. Alfred also audited other agents' interactions to ensure compliance with company guidelines and provided support through chat, email, and social media. Prior to that, they worked as a Technical Support Specialist at Plutterfort from April 2019 to September 2020.

Alfred Ortese holds a Bachelor's Degree in Computer Science from the University of Nigeria, Nsukka. Alfred has also obtained several certifications in various fields, including an Advanced SQL Certification from HackerRank in June 2022. In September 2020, they completed multiple courses, including "SQL for Data Analysis: Beginner MySQL Business Intelligence," "Microsoft Power BI Desktop for Business Intelligence Microsoft Power BI Desktop for Business Intelligence," "Microsoft Excel: Business Intelligence w/ Power Query & DAX," "Microsoft Excel - Advanced Excel Formulas & Functions," and "Microsoft Excel - Data Analysis with Excel Pivot Tables" from Udemy. Earlier in 2020, they acquired the certification "Managment Strategies for People and Resources" from the Young African Leadership Initiative and "Business Metrics for Data-Driven Companies" from Coursera in January 2020.