Eric McGregor is an experienced Solutions Lifecycle Hardware Engineer currently employed at Infinite Computer Solutions since December 2024. Previously, Eric served in various roles at Avaya from December 2000 to December 2024, including Technical Support Senior Engineer, Senior Technical Support Engineer, and Customer Support Engineer II, focusing on platforms such as the Avaya ASP4200 and Aura Application Enablement Services (AES). Earlier experience includes positions as a CTI Consultant and Tier III CTI engineer at Avaya Communications, as well as Campus Systems Administrator at the University of Phoenix. Eric holds an Associate's Degree in Network and Systems Administration from Devry University and has completed education at the University of Denver.
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