Infinity Group UK
Ioannis Danos Charchalos is an accomplished IT professional with extensive experience in service introduction and support across various roles. Currently serving as IT Service Introduction Manager at Infinity Group UK since April 2022, Ioannis focuses on refining and improving the introduction of new clients to services while implementing ITIL methodologies. Previous roles include Field Systems Engineer at Principalcorp, where Ioannis provided remote and on-site IT support in line with SLAs, and IT Systems Administrator at Parenta Group Ltd, delivering comprehensive technical support. Ioannis began a career in IT as an IT Systems and Network Engineer at both Grand Star Hellenic and Hellenic Tours, managing support for both local and remote users. Academic background includes a Diploma from the International Baccalaureate obtained in Glyfada, Greece.
Infinity Group UK
Infinity Group is a leading Microsoft Partner in the UK, offering technology services, solutions, and managed services. Our mission is to create a more productive and secure way of working by helping organisations do more for less across Dynamics 365, Microsoft 365 and Azure. We’ll help you think bigger and grow faster by levelling up your IT strategy and accelerating digital transformation. We do this by bringing together the best people to harness the power of Microsoft to solve business challenges. By aligning your objectives and desired outcomes to Microsoft technologies, we engage with each of our clients as a strategic partner. With specialist teams across Dynamics 365, Power Platform, Azure, Microsoft 365, and Cyber Security, we’ll address the challenges that businesses face like productivity, efficiency, cost savings, customer service and scalability.