Julie Kraft Crouse

Julie Kraft Crouse is an experienced professional with a diverse background spanning customer success management, technical support, and music education. Currently serving as a Customer Success Manager at MercuryGate International since June 2021, Julie previously held roles such as Customer Technical Support Manager and Lead Customer Technical Support Engineer at Zinier. Julie's extensive music credentials include serving as a Professional Musician and Educator in percussion, with teaching positions at various high schools and ensembles, as well as performances with numerous symphonies and music organizations. Additional experience includes roles in administrative coordination and retirement planning, showcasing strong leadership and training abilities across multiple sectors. Julie holds a Bachelor's degree in Marketing & Sales, Business Administration, Economics, and Music: Percussion from St. Ambrose University, along with further studies at Eastern Iowa Community College and Middle Tennessee State University.