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Alexa Yudina

Customer Success Manager at Influ2

Alexa Yudina has a diverse work experience spanning various roles and industries. Alexa is currently working as a Customer Success Manager at Influ2 since March 2021. Prior to this, they worked at PromoRepublic, where they held multiple positions including Senior Customer Success Manager, Assistant Partnership Manager, and Customer Success Manager from September 2018 to March 2021.

Before joining PromoRepublic, Alexa worked at IO Technologies as a Customer Success Manager and Presales Manager from March 2018 to September 2018. Alexa also has experience as a Senior CRM Consultant and Customer Care Chief at PAN-TELECOM LLC, where they were involved in the implementation of a new CRM and billing system and providing support for the main regional offices for three years, from February 2013 to August 2016.

Alexa's earlier experience includes working at SATTRANS as a Logistics Manager and Assistant General Manager/Office Manager from October 2009 to August 2016. Alexa started their career at Radisson Blu Hotel, Kyiv Podil as a Front Desk Receptionist from September 2012 to January 2013. Overall, Alexa Yudina has a strong background in customer success, management, and logistics with experience in various industries.

Alexa Yudina completed their high school education at the British International School in Kiev from 1996 to 2006. Alexa then pursued a Bachelor's Degree in International Economics and Management at Kyiv National Economic University named after Vadym Hetman from 2006 to 2011. In addition to their formal education, Alexa has obtained several certifications, including a Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER in January 2023 and a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in July 2022. Alexa has also completed various courses on business presentations, excel skills, sales strategies, negotiation, and time management through Coursera from 2017 to 2018.

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Previous companies

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Timeline

  • Customer Success Manager

    March, 2021 - present

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