Stella Wanjiru

Service Operations Manager at Influx

Stella Wanjiru has a diverse work experience spanning across different industries. Stella started their career in 2015 with KCB Bank Group as a Customer Service representative, where they maintained customer records, processed accounts, and ensured customer satisfaction. In 2018, they joined Standard Chartered Bank as an Operations Analyst, responsible for coordinating branch operations projects and supporting branch engagement. Later, they became an Analyst in control, process, and governance-support and Ops, where they focused on managing and monitoring customer due diligence data. In 2020, Stella joined Card Group International EA as an Operations Manager, where they provided leadership, developed business plans, managed employees, and implemented improvement initiatives. Currently, they work at Influx as a Service Operations Manager and also previously held the role of a Client Services Team Leader. The specifics of their roles at Influx were not provided. Overall, Stella has demonstrated their skills in leadership, customer service, operations management, and project coordination throughout their work experience.

Stella Wanjiru pursued their education at Kenyatta University, where they completed a Bachelor of Economics & Statistics degree in Econometrics and Quantitative Economics by the year 2014. The specific start year for their studies is not provided.

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Previous companies

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Timeline

  • Service Operations Manager

    May, 2021 - present

  • Client Services Team Leader

    September, 2020

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