Prasad Shedge

Prasad Shedge is an experienced professional in service delivery and program management, currently serving as a Service Delivery Manager for the Customer Support Group at Infobahn Technical Solutions (I) Pvt. Ltd. since June 2023. Prior to this role, Prasad held positions such as Senior Consultant in Program Management at the National Institute for Smart Government, where involvement in various Digital India Initiatives showcased expertise in digital transformation and project completion. Roles at Reliance Communications included Service Operations Manager and Deputy Manager, focusing on service management and troubleshooting in network operations. Experience at Ericsson as a CA Manager Operation emphasized service assurance, while earlier positions at Tata Communications and RailTel Corporation dealt with technical execution and user communication. Prasad holds a Bachelor of Engineering degree in Electronics and Telecom Engineering from Mumbai University.