Pranjali Gaikwad

Pranjali Gaikwad is a seasoned professional with a strong background in digital adoption and customer relationship management. Currently serving as a Digital Adoption Specialist at InfoBeans since October 2023, Pranjali executes various projects in instructional design and fosters relationships with multinational stakeholders. Previously, as a Relationship Manager at Pine Labs from May 2022 to September 2023, Pranjali enhanced customer service strategies, significantly improving service levels and client satisfaction while managing digital program implementations. Pranjali's earlier experience includes successful account management at Dineout, where 130+ new restaurant brands were acquired, and a role as Demand Manager at OYO, focusing on sales and market research. With a PGDM in Business Management from MIT School of Business and a B.Sc in Microbiology from Fergusson College, Pranjali combines technical skills with a strong understanding of market dynamics.