Infobip
Del Rodriguez is a Customer Support Manager for South APAC at Infobip since May 2022, leading a team focused on resolving customer inquiries and enhancing the customer experience in the South Asia and Pacific region. Prior experience includes roles as Program Manager at CSS Corp, Account Manager at Sutherland Global Services, and Operations Manager at Synnex - Concentrix, where effective management of support processes and teams was central. Earlier roles encompass Team Manager and Team Captain at Synnex - Concentrix, with a strong foundation in providing technical support for both NETGEAR and DISH Networks clients. Del Rodriguez holds a B.S. in Computer Engineering from the Polytechnic University of the Philippines and has a comprehensive background in the BPO industry.
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