John Balentine

National Practice Leader And Program Manager at InfoCenter

John Balentine has a diverse work experience spanning over several years. John started their career as a Consultant at Dun & Bradstreet Software in 1990, where they worked on client sites to enhance and modify software releases. John then became a Technical Lead at American General in 1996 before transitioning to a Technical Development Lead at Saint Thomas Health Services in 1997. At Saint Thomas, John worked on PeopleSoft and Microsoft tools, collaborating with customers to define requirements and manage projects. In 2003, they joined Oasis Software as a Customer Account Manager, where they were responsible for managing customers and providing guidance on implementing PeopleSoft Managed Services. From 2005 to 2014, John served as a Senior Manager Customer Relationship Management at TITAN Global Services, overseeing customer relationships. John then joined The Hackett Group as a Manager, HR Transformation from 2014 to 2017, before becoming an Independent Contractor at NewExp Consulting. In their role as an Independent Contractor, John utilized their management consulting experience to assist organizations with HR Transformation initiatives and technology enablement. Since 2019, they have been working at Infocenter as the National Practice Leader and Program Manager, where they align business requirements with technology solutions and provides account management and delivery excellence. John's specialties include ServiceNow, HCM, and ITIL.

John Balentine attended The University of Alabama in Huntsville from 1983 to 1987, where they earned a Bachelor of Science (BS) degree in Computer Science and Business. In February 2019, they obtained a certification as a Lean Six Sigma Black Belt (ICBB) from the Six Sigma Global Institute.

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