Matteo Susino

Matteo Susino is an experienced Customer Care Analyst at InfoCert since December 2019, focusing on measuring service performance, tool effectiveness, and quality assurance through comprehensive reporting for management and stakeholders. Previously, Matteo held the role of Product Marketing Assistant at InfoCert, where responsibilities included creating corporate presentations and conducting market analysis for new product launches. At Renault Retail Group as a Retail Marketing Specialist, Matteo produced multimedia content for the company website and optimized sales advertisements. Additional experience encompasses roles in event technical support at A.S.T.E.CONGRESS COMMUNICATION&CREATIVITY SRL, commercial communication and warehouse supervision at ROLL CAR SERVICE, and special event organization at admARTE, including the planning of a charity event in Rome. Matteo holds a Master's degree in Organization and Marketing for Business Communication from Sapienza Università di Roma and a Bachelor's degree in Political Science and International Relations from Università degli studi Roma TRE.