Bernhard Zwerink

Bernhard Zwerink has extensive experience in service delivery and customer experience management, currently serving as a Principal Customer Experience Manager at Infor since June 2011. Earlier roles include Principal Service Delivery Manager, Business Process Manager at Urenco, and Service Manager at CSC, where responsibilities included managing service center operations and key client relationships. Bernhard has also worked as a Product Manager at Nederlandse Spoorwegen, focusing on contract and financial management in hosting services, and as a Process/Project Manager at NXP Semiconductors. Additional experience includes roles in delivery management and IT support, alongside co-founding Ritzen Koeriers. Bernhard holds a degree from the University of Twente.