Daniel Cambay

Escalation Manager

Daniel Cambay is an IT Service Management professional with over 7 years of experience in service operations and support. Currently serving as an Escalation Manager at Infor since 2024, they previously held multiple roles including Service Desk Supervisor at Insight and IT Operations Analyst at Accenture. Daniel began their career as an IT Support Intern at Emerson Network Power and has developed expertise in Office365 support through various positions. They earned a Bachelor of Science degree from Asia Pacific College in 2015 and hold certifications in ITIL® 4 Foundation and Lean Six Sigma Yellow Belt.

Location

Metro Manila, Philippines

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