Nicholas Simko

Senior Customer Success Manager

Nicholas Simko, MBA, PMP, currently serves as a Senior Customer Success Manager at Infor, managing a portfolio with a total contract value of $10 million across 14 Enterprise Accounts, and facilitating the customer journey from sales through deployment and post-go-live support. Prior experience includes roles as Account Executive at Gartner, where Nicholas partnered with CIOs to develop and implement technology strategies, and as a Technology Product Analyst at PrimeLending, focusing on document management system administration and integrations. Nicholas also has extensive experience at Gartner as a Customer Success Manager, building relationships with C-level executives and managing projects related to digital transformation. Early career positions included Deal Manager and Auditor/Mortgage Underwriter at Clayton and MDMC, where strong client relationship management led to high retention rates. Nicholas holds an MBA from Southern Connecticut State University and a BS in Accounting and Finance from the University of New Haven.

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