Paolo Moretti is a seasoned technical support professional with extensive experience spanning over two decades in various technical roles. Currently serving as a Senior Technical Support Engineer at Informatica since November 2015, Paolo specializes in troubleshooting complex issues related to the Java-based SOA platform, particularly focused on PowerCenter. Prior to this, Paolo worked at Dell as an Enterprise Technical Support Senior Analyst, where exceptional performance led to a promotion and mentoring responsibilities for new hires in the EqualLogic SAN solutions sector. A notable career break from November 2011 to March 2014 allowed Paolo to enhance cultural sensitivity and technical skills while traveling across Mexico and South America. Additional roles include Storage & System Administrator at Hewlett-Packard, IT Helpdesk Technician at Axpe Consulting, and various positions in the early career including duty as a Section Chief - Lieutenant at Arma dei Carabinieri, where organizational skills were honed. Paolo's educational background includes degree-level studies from Università degli Studi dell'Aquila and a high school diploma in Mathematics and Science.
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