Thomas Zolleis

Thomas Zolleis is an accomplished Customer Support Executive with extensive experience in leadership roles across various companies. Currently serving as Senior Director of Global Customer Support at Informatica since July 2013, Thomas Zolleis focuses on building motivated customer support teams to enhance customer satisfaction and advocate loyalty. Prior roles include Director of Global Customer Support at Informatica and Head of Global Support at Heiler Software AG. Thomas Zolleis has also held several positions at Festool - Group e-pro solutions GmbH, e-pro solutions GmbH, Dresdner Bank AG, and Fraunhofer IAO, demonstrating a robust background in support, quality management, and consulting. Thomas Zolleis earned a Master of Science in Business Administration and Process Engineering from the University of Stuttgart.