Promise M

Promise M currently serves as an IT Support Specialist at Informative Research, where responsibilities include conducting onboarding and offboarding processes, as well as creating and updating IT support documentation, resulting in a 15% decrease in support tickets since September 2020. Additionally, Promise M has extensive experience as a Certified Nursing Assistant, working with RTG Medical Staffing, Fleet Nurse Inc., and Eleventh Hour since January 2015, efficiently responding to patient calls and ensuring the timely provision of care, meals, and activities for up to 12-15 patients per shift.