TsungYou Shih

TsungYou Shih's work experience starts with their most recent position as a Presales Engineer at Infortrend Technology, Inc. In this role, they demonstrate expertise in SAN/NAS and Unified Storage servers, assists customers in selecting the appropriate products and services, and helps them define their requirements.

Before that, they worked as a Technical Consultant at LT Security Incorporation. There, they designed and developed system solutions based on client requirements, provided B2B pre-sale and post-sales services, and continuously enhanced their selling skills and knowledge of products, technology, applications, and the industry. Additionally, they served as a Network and Surveillance Technician, offering technical support for surveillance systems, troubleshooting hardware and software issues, and performing testing, analysis, and maintenance on surveillance equipment.

Prior to LT Security, TsungYou Shih had a brief role as a Network Support Analyst at DCI-Design Communications-EthoStream Division. During this time, they provided user support, diagnosed and resolved network issues, and managed various network devices and servers.

TsungYou began their career as a Field Networking Technician at the Chinese Taipei Badminton Association. In this position, they worked directly with customers to install hardware devices, manage Wi-Fi routers and TCP/IP networks, and assist with court layout and camera system installations.

Overall, TsungYou Shih has a strong background in pre-sales, technical consulting, networking, and surveillance systems, with a focus on customer service and problem-solving.

TsungYou Shih completed their Bachelor's degree in Computer Science from National Chi Nan University, where they studied from 2009 to 2013. TsungYou later pursued a Master of Science degree in Computer Engineering at the Illinois Institute of Technology, graduating in 2017.