Chanel G. is a skilled technology professional with experience as a Senior Tech Support Associate at Infosys since September 2022, focusing on software development processes, issue troubleshooting, documentation, and application development support. Prior to this role, Chanel worked as a Data Analyst at New Apprenticeship, gaining expertise in Python programming, database management, and ITIL principles. Additionally, Chanel has a background in financial services, having served as a Mortgage Loan Processor at Bank of America from 2016 to September 2022, where responsibilities included reviewing confidential files and creating analytical reports in Excel. Educational qualifications include an Associate of Science in Medical Herbalism from New Eden School of Natural Health and Herbal Studies and a Bachelor's degree from DePaul University.
September, 2022 - present