Jaswanthrajkumar Ravikumar has over 14 years of experience in the software quality assurance domain, specializing in end-to-end contact center technologies and Conversational IVR automation. Currently a Lead Consultant at Infosys, they focus on test management and control, including AI voice bot testing and web services automation. Previously, Jaswanthrajkumar held roles at The Royal Bank of Scotland, Tata Consultancy Services, and Cognizant Technology Solutions, contributing to significant projects involving IVR testing and Agile practices. They earned a Bachelor of Engineering in Mechanical Engineering from Sri Chandrasekharendra Saraswathi Vishwa Mahavidyalaya, graduating with First Class honors.
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