Ken Lew is an accomplished professional in service delivery and reliability, currently serving as a Senior Service Delivery Manager at Infosys since 2025. They previously held the position of Head of Service Delivery and Reliability at NAB, where they led a team of 40 specialists to implement SRE principles across the enterprise, ensuring system availability and incident recovery. Ken has extensive experience in managing service delivery functions, having worked with diverse teams to improve resilience, cloud migration, and incident management throughout their career at NAB, National Australia Bank, and Unico. They began their career as a Software Engineer and have continually leveraged their technical expertise to enhance operational efficiencies and support critical banking applications.
This person is not in the org chart
This person is not in any teams
This person is not in any offices